Secret Double Octopus – Website Privacy Policy

Last Updated: February 20, 2024
(*All capitalized terms shall have the meaning as defined below in the Full Privacy Policy)


This Privacy Policy (the “Privacy Policy” or “Policy”) describes the personal data that SECRET DOUBLE OCTOPUS LTD., and its subsidiaries, (“SDO”, “we”, “us”, “our”) collects, uses, processes, shares and stores when you use the website (hereinafter the “Website“).

We process personal data in accordance with “Applicable Laws”, which means any privacy and data protection laws to which SDO is subject, to the extent applicable to SDO, including the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (“GDPR”).

The Website presents SDO’s activities and services and applies to any user of the Website (referred to as “User”, “you” or “your” in this Policy). Please note that a separate privacy policy applies to our Services and is provided to individuals using our Services prior to processing their data.

When accessing, browsing and using the Website, you may be required to provide SDO with personal data about yourself that is protected by law. As a result, SDO, as data controller, has implemented appropriate security measures in order to protect your personal data.

Please see our full Privacy Policy below in order to better understand our practices in detail. This Privacy Policy supplements our General Terms and Conditions and our Cookie Policy.

If you have questions or concerns regarding this Policy, please contact us at: [email protected]

This Privacy Policy is divided into the following sections:


Section 1         What Personal Data Do We Process About You?

Section 2         For What Purposes Do We Use Your Personal Data?

Section 3         With Whom Do We Share Your Personal Data?

Section 4         How Is Your Personal Data Transferred Across Borders?

Section 5         How Long Do We Store Your Personal Data For?

Section 6         How Do We Keep Your Personal Data Secure?

Section 7         What Rights Do You Have Regarding Your Personal Data?

Section 8         Does This Privacy Policy Apply To Third Party Links?

Section 9         How Do We Approach Changes To This Privacy Policy?

Section 10       Contact Us




When we use the term “personal data” in this Privacy Policy, we mean information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to an individual.

  • Collection of personal data – General provisions

No legal requirement. We hereby inform you, and you hereby acknowledge that you have no legal obligation to provide us with any personal data when you use the Website, and the provision of it is solely based on your free will.

  • Personal data that you provide us with

We process the following categories of personal data directly from you through the Website or when you communicate with us:

  • Identification data (e.g., first name, last name, address, country);


  • Contact details (e.g., work email, phone number);


  • Professional data (e.g., company’s name, job title);


  • Data related to your exchanges with SDO for contact or partner requests (e.g., date, area of subject and content of your exchanges with SDO’s staff).

The provision of certain types of personal data may be necessary or optional, depending on your requests. Mandatory data will be marked as such at the moment of collection of your personal data. If you refuse to provide mandatory data, SDO may not be able to process your request (e.g., provision of a demo, reply to your contact request).

  • Personal data that we collect automatically from you

Each time you visit our Website we may automatically collect the following data through cookies and other tracking technologies:

  • Internet or other electronic network activity information (e.g., Internet protocol (IP) address; date and time of the visit; time and length of visits to certain pages; page interaction information, such as scrolling, clicks, and mouse-overs; methods used to browse away from the page; traffic data; location).

This data is necessary for the proper functioning of the Website, as well as internal business analytics purposes. For more information on cookies, please see our Cookie Policy.


We will use your personal data for the following purposes:

Purposes Example of use of User personal data Legal Basis
Handling your demo request ·      to schedule a personalized demonstration with our staff;

·      to potentially purchase our services.

To take steps prior to entering into a contract
Handling your contact or/and partner requests ·      to answer your questions;

·      to evaluate your job application;

·      to contact you if necessary.

Legitimate interest of SDO in handling the contact and partner requests sent to it
Attending events ·      to schedule meetings with us when we attend events, such as fairs, conferences, etc Legitimate interest of SDO in handling the meetings
Marketing and promotional purposes ·      to send you marketing or sales outreach communications;

·      to receive newsletter once a month.

Your consent
Creating and managing your Support Center personal account ·      to create your Support Center personal account;

·      to enable you to authenticate yourself on the Website and access its services;

·      to enable you to update your personal account as needed;

·      to provide you with assistance and technical support.

Necessary for the performance of the contract (to open a support ticket and access the Knowledge base)
Accessing our webinars and articles ·      to let you watch and rewatch webinars;

·      to download articles and any other document.

Legitimate interest of SDO to know who accesses the articles and webinars
Improving the Website and your user experience ·      to evaluate and improve the Website;

·      to facilitate your navigation of the Website.

Legitimate interest of SDO to improve its Website and User’s experience
Supporting and enhancing our data security measures ·      to monitor, investigate any bug with, and improve our Website;

·      to prevent and mitigate the risks of fraud, error or any illegal, criminal or prohibited activity.

Legitimate interest of SDO to secure its Website and User’s experience
Pre-litigation or litigation management ·      to take action against any identified security breach;

·      to manage any dispute or litigation.

Legitimate interest of SDO in defending its rights and interests
Compliance with legal and regulatory obligations ·      to perform any reporting and notifications obligations we may be subject to, to competent governmental agencies and authorities;

·      to process your requests to exercise your rights.

Legal and regulatory obligations to which SDO is subject



We may share your personal data with the following recipients:

Recipients Purposes
Within the SDO group companies To manage the Website and the companies’ services.
Analytics providers To improve and optimize the Website and process personal data in the context of provision of analytical services to us.
Service providers and sub-contractors (including technical, IT, hosting, logistical or administrative services providers and insurers) Exclusively for operational, commercial and technical purposes related to the management of the Website and its services.
Governmental, administrative or judiciary authorities Exclusively in case of a subpoena, search warrant or court order (or similar requirement), or in compliance with applicable laws and regulations.

Such disclosure or access may occur if we believe in good faith that: (a) we are legally compelled to do so; (b) disclosure is appropriate in connection with efforts to investigate, prevent, or take action regarding actual or suspected illegal activity, fraud, or other wrongdoing; or (c) such disclosure is required to protect our legitimate business interests, including the security or integrity of our products and services.

Lawyers and all interested parties Exclusively in the case of the management of possible disputes and other legal matters where appropriate
Other third parties In connection with any proposed or actual reorganization, restructuration,  merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of SDO business, assets or stock (including in connection with any bankruptcy, insolvency or similar proceedings)




  • How is your personal data transferred outside of Israel?

When we transfer personal data from the State of Israel to a third country outside Israel, the transfer takes place on the basis of:

  • To a country declared as offering equivalent level of protection by the Israeli Privacy Protection Authority;


  • another approved transfer mechanism under the Israeli regulations; or


  • you consent to transfer your personal data to other jurisdictions, understanding that in some countries the level of protection may be lower than in Israel.


  • How is your personal data transferred outside of the European Union/ European Economic Area?

When we transfer personal data from within the EU/EEA to countries or international organizations that are based outside the EU/EEA, the transfer takes place on the basis of:

  • an adequacy decision by the European Commission; or


  • in the absence of an adequacy decision, other legally permitted safeguards such as standard contractual clauses (“SCCs”) for the transfer of personal data to third countries.



We store personal data for various reasons and periods of time, as required by Applicable Laws or for the performance by contracts we are bound to and/or to fulfill our legitimate interests; and/or as permitted by Applicable Laws.

Subject to your right in accordance with Section ‎7 below, and in accordance with our Data Retention Policy (which can be provided upon contacting [email protected]), the length of time we store your personal data depends on the purposes for which we collect and use it and/or as required to comply with Applicable Laws and to establish, exercise or defend our legal rights.


SDO has implemented technical and organizational measures to protect personal data, in particular against potential data breaches, either by accident or unlawfully, and against the destruction, loss, modification, unauthorized access or divulgation. However, we do not promise or guarantee that any personal data will be absolutely protected from unauthorized disclosure or use.

We restrict (and require our service providers to restrict) access to personal data to personnel who need to know that personal data to facilitate the operation of the Website and/or provide our services. If you have found a vulnerability or would like to report a security incident, you may send an email to [email protected].



  • User’s rights – General provisions

Please note that you may have certain rights regarding the manner of collection, processing, and usage of your personal data pursuant to Applicable Laws.

You may have all or some of the following rights depending on your jurisdiction, and, in most cases, you can exercise them free of charge. At any time, you may contact us at: [email protected] and request to know what personal data we store about you. We will consider all such requests and provide our response within a reasonable period (and in any event within any time period required by Applicable Law).

When you ask us to exercise any of your rights under this Policy and the Applicable Laws, we may need to ask you to provide us with certain credentials to make sure that you are who you claim you are, to avoid disclosure to you of personal data which is related to others that you are not authorized to receive, and to ask you questions to understand better the nature and scope of data that you request to access.

We may redact from the data we will make available to you any personal data related to others. In addition, we may delete your personal data without further notice if we are required to by Applicable Laws.

  • Information for Israeli Data Subjects

If you are based in Israel, you are entitled to request us to:

  • review your personal data that we process;


  • update, amendment, and deletion of personal data which is incomplete or outdated.


  • Information for EU/EEA Data Subjects

If you are based in the EU/EEA, you are entitled to request us to:

  • access your personal data in order to obtain clear, transparent and understandable information on how we process your personal data and on your rights (as provided in this Policy), as well as a copy of your personal data;


  • rectify your personal data in case your personal data are obsolete, inaccurate or incomplete;


  • object the processing of your personal data when the processing is based on SDO’s legitimate interest. SDO will no longer process your personal data unless SDO demonstrates compelling legitimate grounds for the processing which override your interests, rights and freedoms, such as the respect of a legal obligation (e.g. legal obligation involving the retention of documents), or for the establishment, exercise or defense of legal claims;


  • in certain circumstances under Applicable Laws, restrict the processing of some of your personal data during a limited period of time;


  • withdraw your consentwhen it has been obtained and processing is based on consent;


  • in certain circumstances under Applicable Laws, request data portability, meaning that you can receive the personal data originally provided by you in a structured and commonly used format or that the data subject can request the transfer of the personal data provided by him or her to another data controller;


  • in certain circumstances under Applicable Laws, delete your personal data (also known as the right to be forgotten);


  • lodge a complaint with your national data protection authority.


If you have a complaint about how we use your personal data, we would always prefer you to contact us first. However, you may also make a complaint to your local data protection authority in the EU/EEA country where we are based. If you are unsure which data protection authority to contact, please contact us at [email protected].



You may, during your use of the Website, access links to or other websites operated by third parties outside of SDO. Please note that this Privacy Policy only applies to personal data that we (or third parties on our behalf) collect from or about you and we cannot be responsible for personal data collected and stored by third parties. Third party websites have their own terms and conditions and privacy policies, and you should read these carefully before you submit any personal data to these websites. We do not endorse or otherwise accept any responsibility or liability for the content of such third-party websites or third-party terms and conditions or policies.


We will change this Privacy Policy from time to time. Any changes we make to our privacy policy in the future will be posted on this page. The effective date of any change of Privacy Policy will be clearly marked on the top of each new Privacy Policy posted.


If you have any comments or questions regarding this privacy policy or the information practices in connection with the Website, please contact us at [email protected].